Frequently Asked Questions

Check-in is from 14:00 (2:00 PM) and check-out is by 10:00 (10:00 AM). If you need early check-in or late check-out, please contact us in advance and we'll do our best to accommodate your request, subject to availability.

Breakfast is not included in the standard room rate. However, breakfast can be arranged for groups of four or more at an additional cost. Please let us know when making your reservation so we can prepare accordingly. All rooms include a kettle with complimentary tea and coffee, and self-catering facilities are available.

All rooms come with basic self-catering amenities including a bar fridge, microwave, and kettle with complimentary tea and coffee. Reverse osmosis filtered drinking water is available on tap for all guests. Our family units and some rooms also offer access to a two-plate induction stove, gas stove (in the cottage), sandwich maker, crockery, and cutlery — available on request.

Yes, we offer secure off-street parking within the guesthouse grounds at no additional charge. There is ample space for all our guests' vehicles.

Yes, complimentary Wi-Fi is available in public areas of the guesthouse. This is suitable for checking emails, browsing the web, and staying connected during your stay.

Absolutely! We warmly welcome families with children. Our family units are specifically designed for families, and our spacious grounds with a 5,000 m² lawn provide plenty of safe space for children to play. The swimming pool is available but children must be supervised at all times.

Yes, we have wheelchair-accessible facilities to ensure all guests can enjoy a comfortable stay. Please inform us of any specific accessibility requirements when making your booking, and we'll ensure the most suitable room is allocated for you.

All rooms are strictly non-smoking. However, designated outdoor smoking areas are available on the property for guests who smoke.

Please contact us directly to discuss pet accommodation. Arrangements may be possible on a case-by-case basis. We want to ensure a comfortable stay for all our guests.

We accept EFT (Electronic Funds Transfer) and cash payments. Please contact us for our banking details when making a reservation. Payment terms and deposit requirements will be communicated at the time of booking.

We are conveniently located south of Johannesburg. NASREC Exhibition Centre is approximately 12 minutes away, Gold Reef City and the Apartheid Museum are about 15 minutes, and the Johannesburg CBD is roughly 20 minutes. OR Tambo International Airport is approximately 40-50 minutes depending on traffic.

Eikenhof Country Guesthouse is surrounded by a number of well-known suburbs and areas. We're close to Kibler Park, Brackenhurst, and Brackendowns to the north, with Walkerville and De Deur to the south. The Hartzenbergfontein smallholdings border us to the east. Nature lovers will enjoy the nearby Klipriviersberg Nature Reserve, while golfers can tee off at the Eye of Africa Golf Estate — both within a short drive.

Yes, laundry service is available on request. Please enquire at the time of your stay for pricing and turnaround time.

While we don't provide airport transfer services directly, we can assist you in arranging a reliable transfer service. Please let us know your requirements when making your booking.